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Professional working

Professional working Course Description: This course is essential for staff updates and new staff induction. Participants will understand the role and responsibilities of a social care worker, looking at vital elements such as agreed ways of working, whistle blowing,...

Personal development

Personal development Course Description: This course is a great induction to staff development. Participants will develop an understanding of contributing to professional development plans, competence in their roles and the importance of maintaining knowledge and...

Handling Information and Confidentiality

Handling Information and Confidentiality Course Description: This Handling Information in Care Training emphasises how important confidentiality is to individuals and organisations. Breaching confidentiality can breach trust between you and the subject, effect your...

Working in a person-centred way

Working in a person-centred way Course Description: This course is an essential tool for those working in the health and social care sector to gain an understanding of person-centred care. It provides delegates with the essential knowledge and understanding of working...

Level 2 Developing Time Management skills

Level 2 Developing Time Management skills Course Description: This time management course provides learners with the knowledge and skills needed to plan and organise their time effectively. Delegates will learn how to manage their time and use their initiative to...

Level 2 Telephone Skills

Level 2 Telephone Skills Course Description: This course will raise the awareness of telephone skills and assist delegates in providing telephone service excellence. It is suitable for anyone who uses the telephone as part of their normal duties. One bad experience...
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