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Handling Information and Confidentiality

Handling Information and Confidentiality Birmingham

Course Description:

This Handling Information in Care Training emphasises how important confidentiality is to individuals and organisations. Breaching confidentiality can breach trust between you and the subject, effect your organisation and leave individuals and organisations susceptible to fraud and cybercrime.

Course outline:

Understand the law and the principles of obtaining, recording, sharing and storing information.
Describe best practice in relation to obtaining, recording, sharing and storing information
Explain why it is important to have secure systems for handling information
Show how to keep records up to date, complete, accurate & legible
Explain how to report concerns in relation to poor practice

CPD Credits: 3

Course Duration:

3 hours/ half a day


The trainer will carry out ongoing assessment. Learners will be expected to participate in class activities, group discussions and question and answers session.


All delegates will receive a certificate of attendance.


Training can be delivered at locations to suit customers or at one of our training venues.

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